Support
Context Help
If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each page. A popup will open. It offers thorough info about all the operations that you can perform on the page in question. Each context menu shows up on the same page so that you can swiftly return to your work.Video Tutorials
We have a wide collection of tutorial videos explaining how to work with our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.F.A.Q.
If you can't discover the answer you need, have a gaze at our extensive Frequently Asked Questions section, which contains questions asked by actual individuals and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries so as to encompass all the innovations and new additions to our system.Ticketing System
If you still can't discover the answer you are looking for in the FAQ section either, we have a excellent team of technical support engineers available 24x7 and eager to assist you with any issue. Each support ticket you open will be answered in less than 60 minutes (the average trouble ticket response time is approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.Contact Details
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 135897
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
email: support@propersupport.com
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com